Before you book

Private cultural experiences in real British homes for families visiting the United Kingdom. We are a company registered in England and Wales, Company No. 17103555.

We vet every host, guide and partner before they join.

Yes. Every host must hold home insurance that covers paying guests, plus public liability cover of at least £1,000,000, before their first booking.

London and the English countryside. The Heritage Trail can also visit Wales, Scotland and Northern Ireland.

Send an enquiry, receive your personal proposal, then accept and pay. Your booking is confirmed once payment is received.

We reply personally, usually the same day.

Each experience is priced per family. We quote you personally when you enquire.

By card, in pounds sterling, on a secure Stripe payment page. Your booking is confirmed as soon as payment is received.

At least 7 days before your first experience, so we have time to arrange your host or guide. The earlier you book, the more choice of dates.

Yes. Choose as many as you like in one enquiry and we arrange and price them together as a single visit.

Each experience is counted from its own date. More than 14 days before: full refund. 7 to 14 days before: 50% refund. Less than 7 days before: no refund, unless we can rearrange to another date. If we cancel: full refund. The full terms are in clause 3 of our Terms of Service.

We strongly recommend travel insurance covering cancellation, medical costs and personal liability, and ask you to confirm it when you enquire.

We don't arrange visas. Once your booking is paid, you can download a booking confirmation letter with your reference, dates and amount paid, which you may show with your application.

No. Every experience is for your family only.

A family is 2 adults and 2 children aged 3 to 11. Children 12 and over count as adults, and children aged 2 and under are free.

Yes, subject to the host's acceptance. The Riverside Grill can also host a larger private party of your own guests.

Yes. Tell us the occasion when you enquire and we will plan around it.

One guide for several days. We plan the route, buy the entry passes and walk beside you. You book your own hotel and driver.

Yes, female guides are available on request.

Yes. Our Personal Interpreter Service provides an interpreter in your family's language.

The language your family speaks. Tell us which one when you enquire.

Yes. The Cultural Immersion Programme offers courses with accredited London institutes, grouped by age.

Yes, apart from a few dates when we cannot arrange experiences. The enquiry form will tell you if a date isn't available.

Tell us your preferred area when you enquire, and we confirm it in your proposal. Hosts and guides are matched by us to suit your family.

No. You book your own hotel. We arrange the experiences.

Yes, through trusted providers. You book and pay them directly, not through us.

Halal catering is available and alcohol free settings are arranged on request. Prayer times are respected.

Yes: vegetarian, vegan, gluten free or anything else you tell us.

Yes. We use your details only to answer your enquiry and arrange your visit, and never pass them to anyone outside the experience we arrange for you.